Thursday, January 10, 2013

Hotel Pranks

Managers of hotels and resorts can liven up the room cleaning tasks by tossing in a few pranks now and then on your maids to keep them on their toes. The key is to do it where it won't waste too much of your employees time, but give them a good laugh. #1) Make up the bed in a fancy formation or decoration like this.

#2) Have someone lay on the floor while you outline around their body with tape like a crime scene.

#3) Get a dummy and leave the legs sticking out from under the bed.

#4) Make the hotel sheets up in the bed like a mummy or dead body.

Have Fun...

Wednesday, December 26, 2012

Your Hotel Website Images

Great images for your hotel are critical to success in the hospitality industry these days. With internet being the main channel for hotel distribution and booking now, your biggest asset are excellent images on your site as well as affiliate sites like priceline, travelocity, expedia and more. Each great photo of your hotel is worth 1000 words in text and that could even be an understatement.

Many guests looking for a hotel scroll through the lists of hotels and pick the top 3 based on the main thumbnail image for each. So if your hotel has a crummy initial thumbnail image in the search results, the customers will never get to your hotel details. Once you are getting all of these potential guests to your hotel detail pages or your own site, make sure you serve up more great images of your resort. Trying to explain your amazing service in words on your website is just not going to convince people to stay there like a great picture. Images will convince them and a couple of great photos can change everything. Customer reviews are very important as well which should reflect your great customer service. Here are a couple of examples.

Tuesday, December 11, 2012

Hotel Water Slides

For hotels that want to differentiate themselves in competitive markets, a nice water slide and pool for the kids can be the ticket. After a long day of driving or flying, parents and children like to kick back and relax. What better than a water slide for the kids to play on and a pool and hot tub for everyone. Make sure to buy quality pool towels as well that are designed to withstand commercial washers.

Friday, November 23, 2012

Ipad in Every Room

Ipads and chromebooks are cost effective enough now to put in every guest room in your hotel. For under 300 dollars, you can outfit your hotel with the best and easiest to use technology to make your guests feel at home. There are ways to lock them down with wire cords to prevent theft and tracking modules to help find lost ones. Hotels are finding the average lifespan to be 1 year taking into account breakage, lost ones, and everything. This amounts to less than $1 per day for each. Not a bad investment to keep your guests happy and coming back. Just make sure you have plenty of bandwidth in your hotel to keep up with all of these devices. Nothing upsets hospitality guests more than a slow internet connection.

Monday, October 29, 2012

Bamboo Towels

Bamboo is one of the most versatile and renewable products on earth. It is four times more absorbent than cotton, naturally anti-fungal, hypoallergenic and anti-microbial. China is making everything these days out of bamboo including sheets and hotel bath towels. Bamboo fibers are tough which make for strong feeling towels, yet are soft as a teddy bear. Bamboo towels are naturally hypoallergenic, which is great for hotel guests that have sensitive skin. Bamboo towels are also super absorbent compared to cotton. Cotton does not even compare to bamboo. Bamboo is much easier to grow and harvest than cotton as well. Best of all, bamboo grows very quickly and is an environmentally-friendly resource for the world. Hotels can do their part for the world by switching to bamboo towels.

Thursday, October 18, 2012

2013 Hotel Trends

One trend that is surely to continue not only in the hotel industry but in all businesses is location based services. Being able to text or email a customers smartphone as they are near your resort a special to eat in your restaurant that day or a spa deal is very proactive for hotels to generate peripheral income. Retail businesses can shoot offers at a consumers phone as they drive by trying to entice them in. Restaurants could text you the daily special during lunch hours if you are within 5 miles. These are just a few of potential benefits of location based GPS services.

Another trend in the hospitality industry is for hotel owners to add franchise restaurants instead of their own little dining areas. Franchises like applebees or chilis can benefit as well by having consistent demand from the hotel patrons as well as the normal local patrons. Hotel owners may even want to franchise restaurants themselves so they own it as well.

Tuesday, August 21, 2012

Interesting Facts About Select Hotels

Many hotels in the United States and around the world have some interesting history or events associated with them. The following is just a partial list of these historic accommodations.

The New York City Dakota was home to John Lennon until his death in December of 1980 when he was shot by Mark Chapman just outside the hotel. Other well-known residents of the hotel included Connie Chung, Judy Garland, Joe Namath, Lauren Bacall, John Madden, Gilda Radner, and Rosemary Clooney.

The Ritz in Paris is where Princess Diana and Dodi Al Fayed emerged to enter a Mercedes in which she and Al Fayed would later perish in the Pont De L'Alma road tunnel.
The Ritz in London is famous for being the inspiration for Irving Berlin's 'Putin' on the Ritz' song written in 1929.

The Algonquin Hotel in New York City was famous for hosting the Algonquin Round Table
whose members were nationally known for their wit and contributions to literature. The group met for ten years beginning in 1919. Famous members included Edna Ferber, George S. Kaufman, Harpo Marx, Dorothy Parker, The New Yorker founder Harold Ross, and Robert Benchley, whose grandson Peter would later pen Jaws.

The Lorraine Hotel was the site of the Martin Luther King assassination in April, 1968. Originally an all-white hotel, after World War II, the Lorraine became a black establishment who would count Cab Colloway, Roy Campanella, Nat King Cole, and Count Basie among its guests over the years.

Hotel del Coronado was the largest resort hotel in the world when it opened in 1888. Over the years, it has accommodated a host of celebrities and politicians such as Charlie Chaplin, Tom Mix, Babe Ruth, Thomas Edison, L. Frank Baum (The Wizard of Oz), Dwight Eisenhower, George Bush, John Kennedy, Jimmy Cater, Woodrow Wilson, and Barack Obama.

The Ambassador Hotel in Los Angelos was the scene of Robert Kennedy's assassination in the hotel's pantry at the hands of Sirhan Sirhan on June 5, 1968. Kennedy died nearly 26 hours after being shot. As is often the case when a famous person has been killed, alternative scenarios have been proposed over the years including CIA involvement and a second gunman.

The Congress Hotel in Chicago was once owned by Al Capon; it's rumored that his ghost still haunts the halls of the hotel.

The Fairmont in San Francisco was where Tony Bennett first performed his iconic tune "I Left My Heart in San Francisco". The Fairmont also hosted delegates that drafted the U.N. Charter in 1945. However, the first meeting of the new United Nations was held at the Palace Hotel in San Francisco.

The Biltmore in L.A. was the largest hotel west of Chicago when it opened in 1923. In the 1930s and 40s, it hosted 8 Academy Awards ceremonies.

The Grand Hotel Europe opened its doors in 1875. Tchaikovsky spent his honeymoon there in 1877. After the Russian Revolution in 1917, it was converted to an orphanage. During the 900 day siege of Leningrad which finally ended in 1944, it served as a much-needed hospital holding up to 1300 patients at a time.

The Mayflower (Washington D. C.) was where former New York governor Eliot Spitzer met with a $1,000 an hour call girl in room 871 after registering as George Fox, but inexplicably, using his own Fifth Ave address in Manhattan.

The Georgian Hotel in L.A. was visited by mobsters Al Capone and Bugsy Siegal who often frequented the basement speakeasy.

The Fontainebleau Resort in Miami Beach unknowingly provide a suite to the Black Tuna Gang who operated a marijuana smuggling operation there in the 1970s. Frank Sinatra
filmed a welcome home (from the army) tribute to Elvis Presley in 1960.

The Beverly Hilton, once owned by Merv Griffin from 1987 to 2003, has hosted the Golden Globes since 1961.

The Watergate Hotel or rather its adjoining office building was where the Watergate scandal involving men sent by President Nixon to first bug and then replace defective bugs in the Democratic National council offices first unfolded, eventually leading the Nixon's resignation in

Franklin Roosevelt lived at the Washington D.C. Willard in suite 776 before being inaugurated; he also worked on his famous "The only thing we have to fear is fear itself" speech at the Willard. Martin Luther King polished off for his "I Have a Dream" speech while also residing at the historic hotel. Monica Lewinsky was staying at the hotel when news of her affair with Bill Clinton was all over the news. The Beatles stayed here during their first visit to the United States in 1964. Virtually every president since 1853 has stayed a the hotel. Other notable guests include Mark Twain, who wrote two books while living there, P. T. Barnum, Buffalo Bill, and Charles Dickens.

The Hanoi Hilton, as it was sarcastically called by American prisoners during the Vietnam War, was known to the Vietnamese as Hoa Lo prison, originally used by the French to house political prisoners. The Hanoi Hilton was one of several sites used by the North Vietnamese to torture and interrogate mostly pilots shot down during bombing raids. Most of the prison was torn down in the mid 1990s with only a small portion remaining as a museum. Ironically, an actual Hilton Hotel was opened in Hanoi in 1999 but bore the carefully crafted name Hilton Hanoi Opera Hotel.

Now that you know a little something about some interesting hotels, perhaps you have a need to acquire room textiles for your hotel, inn, athletic club, or bed & breakfast. If so, please take a look at this site, where you will find some very nice quality sheets, blankets, mattress covers, bath mats, towels, and washcloths at affordable prices.